1. INTRODUCTION AND ACCEPTANCE

Welcome to Central Texas Lawn Leveling ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at:

https://centraltexaslawnleveling.com

and any services, communications, or SMS messaging programs provided by Central Texas Lawn Leveling.

Central Texas Lawn Leveling provides lawn leveling, topdressing, turf improvement, landscaping, and related services, including customer communications via SMS text messaging.

By accessing our Website, requesting a quote, using our services, or opting into SMS communications, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services.

2. DEFINITIONS

Services

Means lawn leveling, topdressing, landscaping, turf improvement, and related services offered by Central Texas Lawn Leveling.

User, You, or Your

Means any person accessing the Website or using our Services.

SMS Messages or Text Messages

Means short message service communications sent to your mobile device by Central Texas Lawn Leveling.

3. SMS TEXT MESSAGE PROGRAM TERMS

Central Texas Lawn Leveling operates an SMS messaging program to communicate with customers and prospective customers.

Messages may include:

• Appointment confirmations

• Appointment reminders

• Quote follow-ups

• Service updates

• Account notifications

• Customer support communications

• Promotional messages (only if you opt in)

Central Texas Lawn Leveling is the sender of these messages.

4. BUSINESS IDENTITY CLAUSE

By opting into SMS messaging, you agree to receive text messages from Central Texas Lawn Leveling regarding lawn leveling services, appointments, quotes, customer service, account notifications, and promotional offers if you have provided consent.

Central Texas Lawn Leveling is a lawn leveling and turf improvement service provider serving customers in Texas.

5. CONSENT TO RECEIVE SMS MESSAGES

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Central Texas Lawn Leveling.

Your consent is voluntary and is not a condition of purchasing services.

Message and data rates may apply.

Consent may be withdrawn at any time.

6. MESSAGE FREQUENCY CLAUSE (REQUIRED LANGUAGE)

"As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive approximately 1–10 messages per month depending on your service activity, appointment schedule, and communication preferences. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.”

7. OPT-OUT AND SUPPORT CLAUSE (REQUIRED LANGUAGE)

“You can cancel the SMS service at any time. Just text "STOP" to 512-516-5749. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@ctxll.com or by calling 512-516-5749.”

8. CARRIER LIABILITY CLAUSE (REQUIRED LANGUAGE)

"Carriers are not liable for delayed or undelivered messages."

SMS message delivery is subject to your mobile carrier network and device compatibility.

9. PRIVACY POLICY LINK (REQUIRED LANGUAGE)

If you have any questions regarding privacy, please read our privacy policy:

https://centraltexaslawnleveling.com/privacy-policy

10. SMS PROGRAM AVAILABILITY

SMS messaging services may not be available on all carriers or devices.

Delivery of messages may be delayed or prevented due to:

• Carrier filtering

• Network outages

• Device limitations

• Service interruptions

Central Texas Lawn Leveling is not responsible for delivery delays caused by carriers.

11. USE OF WEBSITE AND SERVICES

You agree to use our Website and services only for lawful purposes.

You agree not to:

• Violate any applicable laws

• Attempt unauthorized access to systems

• Interfere with Website functionality

• Use automated data extraction tools

12. SERVICE QUOTES AND AGREEMENTS

Submitting a quote request does not guarantee service.

A binding agreement exists only after written acceptance of a quote provided by Central Texas Lawn Leveling.

13. INTELLECTUAL PROPERTY RIGHTS

All Website content including text, images, logos, and design are owned by Central Texas Lawn Leveling and protected by copyright and intellectual property laws.

You may not copy, reproduce, or distribute Website content without written permission.

14. DISCLAIMER OF WARRANTIES

The Website and Services are provided "AS IS" without warranties of any kind.

We do not guarantee uninterrupted service or error-free operation.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Central Texas Lawn Leveling shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of our Website

• Use of our Services

• SMS message delays or failures

• Technical interruptions

16. INDEMNIFICATION

You agree to indemnify and hold harmless Central Texas Lawn Leveling from any claims arising from your violation of these Terms.

17. GOVERNING LAW

These Terms are governed by the laws of the State of Texas.

Any legal disputes shall be resolved in courts located in Travis County, Texas.

18. CHANGES TO TERMS

We may update these Terms at any time.

Your continued use of our Website or Services constitutes acceptance of the updated Terms.

19. CONTACT INFORMATION

Central Texas Lawn Leveling

Website: https://centraltexaslawnleveling.com

Support Email: info@ctxll.com

Support Phone: 512-516-5749

20. ENTIRE AGREEMENT

These Terms and our Privacy Policy constitute the entire agreement between you and Central Texas Lawn Leveling regarding your use of our Website and Services.

21. ACKNOWLEDGMENT

BY USING OUR WEBSITE OR OPTING INTO SMS COMMUNICATIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS AND CONDITIONS.

22. Customers must be at least 18 years of age to opt in to receive SMS communications from Central Texas Lawn Leveling LLC. By submitting their mobile phone number through our website forms, customers affirm that they are 18 years of age or older and provide express consent to receive SMS messages from Central Texas Lawn Leveling LLC. Consent is collected exclusively through our secure online quote request form, which includes clear and explicit SMS consent language, located at: https://centraltexaslawnleveling.com/get-a-quote.

If you have any questions regarding privacy, please read our privacy policy.